如何在系统冲突时获得完整的内存故障转储文件
<H2>如何在系统冲突时获得完整的内存故障转储文件</H2><DIV class=t_msgfont id=postmessage_997493><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">
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<P align=left><FONT size=3><FONT color=red><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"><STRONG>Kaspersky Anti-Virus 5.0\6.0 for Windows File Servers (</STRONG></FONT></FONT></FONT><STRONG><FONT color=red><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">所有版本</FONT></FONT></FONT></STRONG><STRONG><FONT color=red><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">)</FONT></FONT></FONT></STRONG><FONT color=red><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"> </FONT></FONT></FONT></FONT></P></FONT></FONT><BR><FONT size=3><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt"> 有些时候，在微软</FONT></FONT><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">Windows</FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">操作系统安装卡巴斯基产品可能会引起和其他软件的冲突，因此，发送相应日志给卡巴斯基技术支持部门，用来明白冲突的原因是非常重要的，常用的软件包括</FONT></FONT><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">GetSystemInfo</FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">以及获取冲突时完整的内存故障转储（</FONT></FONT><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">dump</FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">）日志文件。如果在任务被执行时发生类似软件冲突，可以使用上述软件获取并且发送给卡巴斯基技术支持专家团队。</FONT></FONT></FONT><BR><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt"><FONT size=3></FONT></FONT></FONT><BR><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt"><FONT size=3><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">如果需要使用系统医生（</FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">Dr.Watson</FONT></FONT></FONT><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">）获取</FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">dump</FONT></FONT></FONT><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">日志文件，请做如下操作：</FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></FONT><BR><FONT size=3><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">选择</FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">开始</FONT></FONT><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">-</FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">运行</FONT></FONT><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT><BR><FONT size=3><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">在选择框里面输入：</FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">drwtsn32 –i</FONT></FONT></FONT></FONT><BR><FONT size=3><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">点击</FONT></FONT></FONT><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">确定</FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></FONT><BR><FONT size=3><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">之后请确定系统医生（</FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">Dr.Watson</FONT></FONT></FONT><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">）</FONT></FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">已经被注册</FONT></FONT><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">-</FONT></FONT><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">并且提示此程序</FONT></FONT><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">是默认的</FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt">debug</FONT></FONT></FONT><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">工具。</FONT></FONT></FONT></FONT><BR><BR><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT><BR><STRONG><SPAN id=attach_28118 onmouseover="showMenu(this.id, 0, 1)" style="DISPLAY: none; LEFT: 213px; POSITION: absolute; TOP: 990px"><IMG src="http://bbs.kaspersky.com.cn/images/1year/attachimg.gif" border=0></SPAN> <IMG onmouseover="attachimginfo(this, 'attach_28118', 1);attachimg(this, 'mouseover')" onmouseout="attachimginfo(this, 'attach_28118', 0, event)" alt="" src="http://bbs.kaspersky.com.cn/attachments/day_080326/20080326_7b89f1bea3dc50af4048Dc1bPlV1cece.gif" onload="attachimg(this, 'load')" border=0>
<DIV class=t_attach id=attach_28118_menu style="DISPLAY: none; POSITION: absolute"><IMG class=absmiddle alt="" src="http://bbs.kaspersky.com.cn/images/attachicons/image.gif" border=0> <A href="http://bbs.kaspersky.com.cn/attachment.php?aid=28118&nothumb=yes" target=_blank><STRONG><FONT color=#0000ff>Snap2.gif</FONT></STRONG></A> (16.79 KB)<BR>
<DIV class=t_smallfont>2008-3-26 16:57</DIV></DIV><BR></STRONG></FONT></FONT><BR><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">
<P align=left><FONT size=2>选择开始〉运行〉<FONT face="Arial ">drwtsn32</FONT>点击确定。</FONT></P><FONT face="Arial "><FONT style="FONT-SIZE: 9pt">
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<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">在系统医生里面做如下修改：</FONT></FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></P>
<P align=left><FONT size=2><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">在</FONT></FONT></FONT>日志文件路径选择框中会保存日志文件，例如Avplog<FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">文件夹（在选择文件的时候您也可以创建一个新的文件夹）</FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></FONT></P>
<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">在故障转储选项里面输入故障转储的文件。</FONT></FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></P>
<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">在故障转储文件里面选择完整。</FONT></FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></P>
<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">选择确定。</FONT></FONT></FONT></FONT><FONT color=black><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT></FONT></P></FONT></FONT></FONT></FONT><BR><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT><SPAN id=attach_28117 onmouseover="showMenu(this.id, 0, 1)" style="DISPLAY: none; LEFT: 213px; POSITION: absolute; TOP: 1315px"><IMG src="http://bbs.kaspersky.com.cn/images/1year/attachimg.gif" border=0></SPAN> <IMG onmouseover="attachimginfo(this, 'attach_28117', 1);attachimg(this, 'mouseover')" onmouseout="attachimginfo(this, 'attach_28117', 0, event)" alt="" src="http://bbs.kaspersky.com.cn/attachments/day_080326/20080326_8abac18214d316e99787CAHg0lVgo9ZU.gif" onload="attachimg(this, 'load')" border=0>
<DIV class=t_attach id=attach_28117_menu style="DISPLAY: none; POSITION: absolute"><IMG class=absmiddle alt="" src="http://bbs.kaspersky.com.cn/images/attachicons/image.gif" border=0> <A href="http://bbs.kaspersky.com.cn/attachment.php?aid=28117&nothumb=yes" target=_blank><STRONG><FONT color=#0000ff>Snap1.gif</FONT></STRONG></A> (31.62 KB)<BR>
<DIV class=t_smallfont>2008-3-26 16:57</DIV></DIV><BR><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"></FONT></FONT><BR><FONT face="Arial "><FONT style="FONT-SIZE: 10.5pt"><FONT color=black><FONT face="黑体 "><FONT style="FONT-SIZE: 10.5pt"><FONT color=black><FONT face="宋体 "><FONT style="FONT-SIZE: 10.5pt">
<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">重新复原原有的问题。</FONT></FONT></FONT></FONT></P>
<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">确定成功创建了完整的内存转储文件。</FONT></FONT></FONT></FONT></P>
<P align=left><FONT color=black><FONT face="宋体 "><FONT size=2><FONT style="FONT-SIZE: 10.5pt">请将此数据转储文件发送到卡巴斯基技术支持部门以供我们分析。</FONT></FONT></FONT></FONT></P><FONT size=2></FONT><BR><FONT size=2></FONT>
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<P align=left><FONT face="宋体 "><FONT size=3>希望本贴可以帮助您！</FONT></FONT></FONT></FONT></FONT></P></FONT></FONT></DIV> 学习了，感谢楼主 用来明白冲突的原因是非常重要的:@25#
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